Social Responsibilty

The basic principle of PAYBACK involves collecting and redeeming points. Thanks to Germany's largest bonus programme, customers can enjoy relevant offers and tangible benefits in their day-to-day shopping. At the same time, PAYBACK and its partner companies take their social responsibilities seriously. That's why PAYBACK is committed to social, environmental and economic sustainability.

PAYBACK Donation World
In this new charity world, PAYBACK members can use their points to help good causes large and small. They decide which cause they would like to help and also find out exactly what each of the points is being used for.
Go to the PAYBACK Donation World.

Sustainability at PAYBACK GmbH
At PAYBACK, the day-to-day life of the staff, their relationships with one another and their style of working are all shaped by a set of commonly-agreed values. PAYBACK mailshots use environmentally friendly paper manufacturing and printing techniques, and staff are equipped with energy-saving, recyclable computers and copiers. In addition to their firm commitment to all the projects covered by the PAYBACK donations initiative, the local charity "Lichtblick Hasenbergl" is particularly close to the hearts of the staff in the company's Munich headquarters.

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Our approach to customer management

Over 16 years of successful customer management have enabled us to build up unrivalled expertise in this complex field.