We help companies understand their customers better, because only satisfied customers are loyal customers. This is a key factor in ensuring the profitability of a company, particularly in hard-fought markets with low margins.

We have built up unrivalled expertise through the successful development and operation of PAYBACK. We know what professional customer management can achieve and help companies create their own solution. In cooperation with our two subsidiaries – the bonus programme and multichannel-marketing platform PAYBACK and the IT solutions provider Loyalty Partner Solutions – we cover the entire portfolio for customer management, taking in everything from CRM consulting and the design and implementation of individual bonus programmes to the management of complex single processes.

Facts and Figures

Loyalty Partner is the expert for customer management and operates PAYBACK, one of the largest multichannel-marketing platforms worldwide.



We present the managers of Loyalty Partner.



Loyalty Partner is a systematic success story.



Loyalty Partner raises money for many charity projects in the PAYBACK Donation World. 


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Our approach to customer management

Over 20 years of successful customer management have enabled us to build up unrivalled expertise in this complex field.

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Further questions? Contact us (no customer requests)!