Our Group of Companies.
Professional Customer Management
for our partners’ success

We have been helping companies to better understand their customers since 1998. Because only satisfied customers are customers that will come back. From our headquarters in Munich, and also our offices in London, Paris, Rome, Madrid, Warsaw, Delhi, Chicago and Mexico City, we work for our partners’ success all over the world.

With professional customer management, we support companies along the way to individual solutions. Our three subsidiaries - PAYBACK and Loyalty Partner Solutions - cover the full spectrum of services in the area of customer management: From CRM consulting, to developing and implementing individual bonus programs, to managing complex individual processes and highly effective multi-channel marketing. 

We have been part of the American Express Group since 2011. We offer modern workplaces and excellent prospects for motivated applicants from all fields.

PAYBACK is Germany’s most successful bonus program and largest multi-channel marketing platform. 30.5 million customers in Germany and more than 650 partners rely on our services. With around 80 million customers worldwide in six different PAYBACK countries, our success is growing every day. There are already some 7 million customers using our mobile services with the PAYBACK App. 

About the PAYBACK programm 

The hosts of the largest and most successful customer loyalty programs in Germany rely on the expertise of Loyalty Partner Solutions. We develop successful customer loyalty programs, implement them and, when required, take over operation and processing of CRM processes. 

More about the Loyalty Partner Solutions 

Top Employer

In 2021 we have already been awarded the Top Employer Deutschland 2021 certificate, for the 15th time.

The Fair Company initiative is Germany’s largest and best-known employer initiative for students and people joining the profession.

Read more

All Jobs

Do you want to be part of an extraordinary team? Here you will find vacant positions of our group of companies.

Find jobs


Get an impression of our daily business.

View videos